Mdansby provides the highest level of Technical Support. Maybe your company requires something not listed, we are confident that our highly qualified and flexible team will be able to meet your needs. Our support team can be reached at support@mdansby.com, or click on the Support Portal link to get a live person to help you.

Support Portal Requests are handled in the order received
Wait time maybe 2 to 15 minutes for a live person.

You must be an active registered user with an active account number to use the support portal

SUPPORT PORTAL - Click here to access

Available Hours: 9am-5pm EST / 9pm-12am EST

Mdansby is dedicated to making our customers' operations more effective by instilling confidence in those who use Mdansby Software to run their businesses or organization. This approach insures that your organization reaches the highest level of performance possible from your investment.


For all desktop, server & online software applications

• One Year Application Upgrades & Technical Support is included, beginning the date of purchase, additional upgrades and support can be purchased.
• 24/7/365 email Technical Support is included with the Single User, Server and Web Server Edition.
• Data Transfer (System Migration) is $150/hr, two hour minimum. (Data must be in acceptable format)
• Remote Access Software (Supplied by Mdansby.com - www.support.mdansby.com)
  Remote Access Software allows Mdansby technical staff, with your permission, access to your screen, to view and fix the problem on the spot. Customer service doesn't get any better. It's like having Mdansby support staff in your office!
• Training is available for Single User Edition, Server Edition and Web Server Edition Users.
  

* Annual Renewal Required for Continued Upgrades & Support

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