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User Manual:
Recovery Report (Desktop Version)
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Table of Contents

Installing Recovery Report

  1. System Requirements
  2. Installing Full Version for Windows
  3. Installing Full Version for Macintosh
  4. Installing Update for Windows
  5. Installing Update for Macintosh
  6. Upgrading to the Server Edition - Windows
  7. Upgrading to the Server Edition - Macintosh
  8. Upgrading to the Web Server Edition - Windows
  9. Upgrading to the Web Server Edition - Macintosh

Getting Started / Recovery Report (Mac/Win)

  1. Starting Recovery Report - Windows
  2. Starting Recovery Report - Macintosh
  3. Recovery Report Interface
  4. Entering Your First Data

Registration

  1. Registering the Recovery Report
  2. Renewing for Technical Support & Updates

Preferences / Application Setup

  1. Entering your information
  2. Formats
  3. Custom - Custom Fields
  4. Email Settings
  5. FTP Settings
  6. Splash Screen
  7. Drop Down Lists
  8. Display & Print Settings
  9. Logo/Letterhead
  10. Show Text Info Vs. Show Banner on Reports
  11. Password protection
  12. License & Version

Cases

  1. Select Proper Legal Screen
  2. Add Client
  3. Tabbed Panels
  4. Add Payment
  5. Add Charge
  6. Add Late Fees
  7. Print Client Statement
  8. Forms: Managing Client Forms
  9. Searching
  10. Sorting
  11. Printing
  12. Printing Labels
  13. Client Status
  14. Save Client
  15. Delete Client

AddressBook / Contacts

  1. Adding Contacts / Vendors
  2. Tabbed Panels
  3. Forms: Managing Contact / Vendor Forms
  4. Searching
  5. Sorting
  6. Printing
  7. Printing Labels
  8. Delete Contacts / Vendors

Finance / Cash Flow Report

  1. Create Account
  2. Adding Transactions
  3. Linking Property Address to Transaction
  4. Editing Transaction
  5. Deleting Transaction
  6. Search Transactions
  7. Print Register / Cash Flow Report
  8. Print Checks

Mobile Module / Palm, PocketPC & iPhone

  1. Palm
  2. PocketPC

Contact Support

  1. Emailing Support
  2. Support Portal
  3. Support Services
  4. User References Manuals

Forms / Mail Merge Forms

  1. Add Form
  2. Printing Forms
  3. Emailing Forms
  4. Import Form
  5. Export Form / Save Form
  6. Placing Client Fields on Form
  7. Placing AddressBook Fields on Form
  8. Placing Staff Fields on Form
  9. Delete Form

ToDos

  1. Add ToDo
  2. Delete ToDo
  3. Print ToDo

Staff

  1. Add Staff
  2. Delete Staff
  3. Status / Schedule / Instant Message

Messages

  1. Add Message
  2. Message Status
  3. Assigning Repair Fix Status
  4. Delete Message
  5. Print Message

Courts

  1. Add Court
  2. Delete Court

Calendar

  1. Viewing Dated Events

Schedule

  1. Creating Events
  2. Moving Events
  3. Resizing Events
  4. Coloring Events
  5. Tabbing
  6. Calendar Navigation
  7. Delete Event

Reports

  1. Generating Reports
  2. Generating Report with Print Preview

Pictures / Images Processing

  1. Importing Pictures
  2. View Pictures
  3. Problem Importing Pictures
  4. Can't Import Pictures

Data / Importing & Exporting

  1. Importing Data
  2. Exporting Data
  3. Copy Data File
  4. Backup Data (Manually)
  5. Backup Data (Local)
  6. Backup Data (Online)
  7. Move to a new computer
  8. Generate Quick Report
  9. Data Recovery
  10. Interruption has occured

Windows & Displays

  1. Close Windows / Close Box

Messages & Notifications

  1. Error Messages
  2. Update Available Notification


















Windows
Pentium III
OS: Windows 2000, XP & VISTA
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Mac OS
G3 or better processor
Mac OS X 10.3 greater
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Server Edition Minimum Requirements
Windows
Pentium III
OS: Windows 2000, XP & VISTA
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Mac OS
G3 or better processor
Mac OS X 10.3 greater
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Web Server Edition Minimum Requirements
Windows
Pentium III
OS: Windows 2000, XP & VISTA
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Mac OS
G3 or better processor
Mac OS X 10.3 greater
64MB RAM
(128 Recommended)
14" Monitor with 256 colors
800 X 600 monitor resolution
Download the Recovery Report Windows full version to your desktop:

Please click the following link to start the Recovery Report full version download:
http://www.mdansby.com/downloads/IRW.exe

Once the file has finished downloading, open it and press the install button.

Its not necessary to change the install to location, the Recovery Report should be installed on the C drive in the Program Files folder.

If the Recovery Report is not in the Program Files folder on your C drive, the softwrare may not operate properly.

Download the Recovery Report Macintosh full version to your desktop:

Please click the following link to start the Recovery Report full version download:
http://www.mdansby.com/downloads/IRW.dmg

Once the file has finished downloading, the disk image should open on your desktop.

You must copy the Recovery Report X to your Applications folder.

If the Recovery Report is not in the Applications folder, the softwrare may not operate properly.

Download the Recovery Report Update for Windows to your desktop:

Please click the following link to start the Recovery Report Update for Windows download:
http://www.mdansby.net/downloadregistration/U_RRW.exe

Once the file has finished downloading, open it and press the install button.

Its not necessary to change the install to location, the Recovery Report Update should be installed on the C drive in the Program Files folder.

If the Recovery Report is not in the Program Files folder on your C drive, the softwrare may not operate properly.

Also, if the Recovery Report software is not on your C drive in the Program files folder, the update will not install completely.

Download the Recovery Report Update for Macintosh to your desktop:

Please click the following link to start the Recovery Report Update for Windows download:
http://www.mdansby.net/downloadregistration/U_RRM.dmg

Once the file has finished downloading, the file will unpack its self and will be placed the Recovery Report file on your desktop.

Move the file named Recovery Report to the Recovery Report X folder inside your Applications folder.

Download the Recovery Report Windows Server Update for Windows to your server desktop:

Stop the Recovery Report Server service or stop the Recovery Report Server application.

Once the file has finished downloading, open it and press the install button.

After the installation is complete, start the Recovery Report Server service or Recovery Report Server application.

Download the Recovery Report Macintosh Server Update for Windows to your server desktop:

Stop the Recovery Report Server service or stop the Recovery Report Server application.

Once the file has finished downloading, open it and press the install button.

After the installation is complete, start the Recovery Report Server service or Recovery Report Server application.

Download the Recovery Report Windows Web Server Update for Windows to your server desktop:

Stop the Recovery Report Server service or stop the Recovery Report Server application.

Once the file has finished downloading, open it and press the install button.

After the installation is complete, start the Recovery Report Server service or Recovery Report Server application.

Download the Recovery Report Macintosh Web Server Update for Windows to your server desktop:

Stop the Recovery Report Server service or stop the Recovery Report Server application.

Once the file has finished downloading, open it and press the install button.

After the installation is complete, start the Recovery Report Server service or Recovery Report Server application.

To start the Recovery Report software, double-click on the Recovery Report icon on your desktop.

The Recovery Report full version installer, placed a Recovery Report icon on your desktop.

To start the Recovery Report software, double-click on the Recovery Report icon inside the Recovery Report X folder.

For quick access to the Recovery Report, you can place the Recovery Report on your dock.

The Recovery Report is very easy to use and to navigate to the diffefee areas of the application.

The Recovery Report application contains the following modules, Cases, Forms, Calendar, Address Book, Staff, Courts, Finance, Messages, and Preferences.

For example, if you want to access Client Information, click on Cases. This true for all areas of the application.

You can use the palette and the menu bar to navigate around the application.

The palette and menu bar displays the key areas of the software.

The Recovery Report application can handle the following case types:

  • Recovery
  • Bankruptcy Law
  • Civil Litigation Law
  • Consumer Law
  • Corporate Law #1
  • Corporate Law #2
  • Criminal Law
  • Employment Law
  • Family Law
  • General Law
  • Immigration Law
  • Injury Law
  • Intellectual Property Law
  • Medical Malpractice Law
  • Personal Injury Law
  • Private Investigations
  • Probate Law
  • Real Estate Law
  • Wills & Trusts Law

The following area are available in the Recovery Report Interface:

  • Cases - Track Client information
  • AddressBook - Track Contacts & Vendors
  • Messages - Track Messages (From Cases, Property Owners, Contacts and Vendors)
  • Calendar - View events on the schedule, such as Fee Due dates for all Cases.
  • Schedule - View Events on the Calendars
  • ToDos - View To Dos and or Things to do
  • Staff - Track Staff members in your organization
  • Courts - Track Courts

Please use the following steps to get started entering data into the Recovery Report:

  1. Enter your owner information in the Preferences area.
  2. Place your owners information in the Preferences area, name, address, telephone and all fields in red.
  3. Press Save to save the Preferences information
  4. Go to the Cases area, and setup your Clients
  5. To add a new Client, press the New Client button, is will take you to a blank Client screen
  6. There is a pull down option on the General tab that will link a client to a property address.
  7. Enter your clients and the information on the general tab inside clients.
  8. You can delete sample clients by pressing the delete button at the bottom.
To register the Recovery Report, click on the Unlock Recovery Report button on the Registration Window

or, go to the Preferences area to the Registration tab.

The Preferences area can be found under the View menu item.

Once you get to the Preferences area, Registration tab. Enter your information on the left side.
Fill in all fields in red.

Make sure you fill in your Company Name, Your Name, Address, City, State, Postal Code, Telephone, Email and how did you hear about the Recovery Report. Then enter your account number and press the activate account button.

If you incounter trouble with the registration process contact support via the Support Portal.

Single User Edition -
(Updates & Support - 1 Year Extension)
Server Edition - Web & Server Edition-
(Updates & Support - 1 Year Extension)
In the Preferences area, there is a button called "Show Banner on Reports".

If this button is checked the Graphic Banner will be displayed on reports.
If this button is not checked than the regular company name or
organizational name will be displayed.

You can create a banner in your paint program or Photoshop application.
The banner must be 600x100.

Show Print Preview - If checked, a print preview will always be displayed before
Printing
Show Print Settings - If checked, the print setting option will be shown every time you print.

<------------------------------------------------->
Fonts:
<------------------------------------------------->

The font can not be changed on the Statement and Invoices.
But, you can change the fonts for the notices, agreement and letters.
Just go to the Cases, notices tab. You can create, edit all the forms there.

Set the formats for Telephone, Postal Code, SS Number, ID Number, I Number, N Number, and Bank Routing Number
Two custom fields for Cases is available, enter the field label and the label will appear in the Client area.
To send email from the Recovery Report, the email settings tab needs to filled in with correct SMTP information

Enter the return email address and SMTP address

The return email address is the email addressa recepentants can reply to to respond to the email

The SMTP address is the server address of your SMTP server, The SMTP server sends and delivers email.

If there is no authorization needed to send email, please lease SMTP User Name and SMTP Password empty.

FTP Settings is for the Web Statements Module

The Web Statement Module automatically places Clients report on a server, so Clients can access that reports. The reports are real time, the most curfee information on the account. Any changes that occur on the account is reflected on the reports.

The FTP Settings consist of the following:

  • Hostname
  • Username
  • Password
  • Inital FTP Folder
  • URL (Website)

Once you have enter your settings, you can test the connection by pressing the Test FTP Connection button.

The splash screen is the screen that open in the center, when the software first opens.

By Default, the splash screen consist of a picture of an apartment building with blue sky.

This splash screen can be change to any picture you import into the software.

To edit drop down lists, go to the Preferences area to the Drop Down List tab.

Once you select the list you wish to edit, you can add, modify, delete and sort elements in the list.

Always press "Save List", after you have made a list modification.

After you have upgraded the software, you can press the "Restore List" to restore your saved list.

Show Print Preview - If checked, a print preview will always be displayed before Printing

Show Print Settings - If checked, the print setting option will be shown every time you print.

In the Preferences area, there is a button called "Show Banner on Reports".


If this button is checked the Graphic Banner will be displayed on reports.
If this button is not checked than the regular company name or
organizational name will be displayed.

You can create a banner in your paint program or Photoshop application.
The banner must be 600x100.

<------------------------------------------------->
Fonts:
<------------------------------------------------->

The Recovery Report will be able to handle the following image types:
pic, pct, jpeg, gif, tiff, bit, png, bmp, psd, tga, pntg, tpic and bps.

Download the free QuickTime player, this plug-in will help process more types of images.
http://www.apple.com/quicktime/download/

If you are using a digital camera, just reduce the image size to reduce the image size. Images should not be larger than 100K.

In the Preferences area, there is a button called "Show Banner on Reports".
If this button is checked the Graphic Banner will be displayed on reports.
If this button is not checked than the regular company name or
organizational name will be displayed.

You can create a banner in your paint program or Photoshop application.
The banner must be 600x100.

Show Print Preview - If checked, a print preview will always be displayed before Printing
Show Print Settings - If checked, the print setting option will be shown every time you print.
You are able to add as many users as you wish to the system.

You are also able to grant them access to be able to View records, Create records, Edit records, Delete records, and Print records.

You are also able to grant them access to the diffefee areas of the Recovery Report software.


In the login screen, only the following names should be displayed by default:

Administrator
Guest_BlankPassword


A) Login as the administrator (password is admin)
B) Click on the Preferences icon on the palette
C) Then, Click on the Edit Users button
D) Highlight the user named John Doe
E) Go to the password menu item and select Edit User
F) You should be able to change the users name and password here
G) Only change the name and password, nothing else

Do not rename the administrator user.


If you have created/saved your own Password/User List.
Please use the following steps to save your User & Password Settings:

A) Go to the Preferences area and press the Edit Users button
B) Then, go to the Passwords menu item and select Save Groups.
C) Name and Save the file.
D) Install the upgrade
E) Then, go back to Preferences/Edit Users and load your user file.

You must assign users to groups.
Just drag and drop users on the groups you want the user to have access to.

If you do not assign users to groups, then the user will not have access to those areas of the programs.
So, Just drag and drop users on the groups you want the user to have access to.

You can not delete users, you can only rename them.

The software version can be viewed in the Preferences windows on the upper right hand corner.

The version number always start with the letter v, for an example v20091001.

The version number determines when the software was built and released.

The following case screen are in the Recovery Report software, when you start entering data you can choose proper screen that fits your client or legal assignment.

  • Bankruptcy Law
  • Civil Litigation Law
  • Consumer Law
  • Corporate Law #1
  • Corporate Law #2
  • Criminal Law
  • Employment Law
  • Family Law
  • General Law
  • Immigration Law
  • Injury Law
  • Intellectual Property Law
  • Medical Malpractice Law
  • Personal Injury Law
  • Private Investigations
  • Probate Law
  • Real Estate Law
  • Wills & Trusts Law


To create a new record, go to the area in which you want to create a new record.


Then press the new button, a new blank record will appear were you can insert your data.

For an example, Go to the Cases area, then press the "New Client" button.

The tabbed panels lets you navigate around the window to the diffefee sections of the record.

The tabbed panels are in the Cases area:

  • General
  • Client
  • Opponent
  • Issues
  • Evidence
  • Property
  • Questions
  • Notes
  • Billing
  • Witnesses
  • Events
  • Dates
  • Time
  • Court
  • Photos
  • Employer
  • Forms
  • Assets
  • Liabilities
  • Reports
  • Documents
  • Messages
  • Import Data
  • Export Data
  • ToDos
On the payments tab, is where you enter payments or charges for your Cases.

To enter a charge, press the add charge button.
To enter a payment, press the add payment button.

The application will automatically add all charges for you each month, see the automatic posting area so more information.
All you have to do is to enter payments your Cases make to you.

Each transaction must be separated.
The payments should be entered as the following:

10/01/2003 Fee Due $660 Balance Due $660
10/01/2003 Paid $100 Balance Due $560

Each transaction must be separated, payments and charges should not be on
the same line,

NON SUFFICIENT FUNDS - HOW TO RELECT IN STATEMENT

Please do the following to reflect NSF - Non Sufficient Funds:

In the Preferences area, there is a field that holds the amount you charge for NSF.
Enter your amount there and press save.

Then go to the Cases area, to the Client record.
Press the NSF button to charge them for the bad check.

Then reenter the fee charge again manually.

That way they can see the first payment that was bad and the fee that you charged them.
And the Rent Amount still owing.


SAMPLE BELOW
01/01/2005 Fee Due $500 Balance due $500
01/02/2005 Paid $500 Balance due $0
01/11/2005 NSF $30 Balance due $30
01/11/2005 Fee Due $500 Balance due $530

To add charge for a Client, press the Add Charge button

This will take you to the Transaction screen.

Enter date, description of the charge and amount. Then press save to record the charge transaction.

You can set the dates you want Late Fee to occur.

You can assign the date for Late Fee by entering the date in Late Fee Date #1.

The balance is not paid by the late fee date, a late fee will be charged.
To print Client Statement, go to the Client record you want to print.

Once you get to the Client record, press the Print Client Statement button to print the statement.

Inside the Cases area, under the Forms tab you can edit notices, forms
and agreements. You can create your own or import existing forms and
agreements.

On the left side, all your form, notices and agreement will appear. Just
double click on one to edit. On the right side, forms, notices and
agreements specifically for that Client will appear.

To insert the Client name or Rental Address,
Just click on the Insert menu item and select 4D Expression
Choose Cases and then Cases_Full_Name and and Rental_Address.

You can also right click in the word processing window to insert application fields.

Creating a Late Notice = Create the Late Notice and check the late notice check box.
Creating a Eviction Notice = Create the Eviction Notice and check the evication check box.

You only have to create the form once, and you can use them with all of your Cases.

Click here for the 4D Write User Reference Manual

On the Client list screen, which shows a list of your Cases with there status, fee and balance due amounts.

You can search for Cases on this screen, by press the search button or quick search button.

On the Client list screen, which shows a list of your Cases with there status, fee and balance due amounts.

You can sort by pressing the sort button.

Print options can be found in the Client record and the Report tab inside the Client Record.
To design the labels:
1 Click the Label tab to go back to the Label design page.
2 Drag the field Client_Full_Name so that it is positioned near the top of the
label in the label design area.
3 Drag the field Rental_Address to the label.
4 Drag the field Rental_City, Rental_StateProvince and Rental_ZipCode_PostalCode to the label.
5 Choose Select All in the Edit menu.
6 Click the Align Left icon.
7 Choose Times in the Font pop up menu.
8 Click Left in the Justification pop-up menu.

Click the label editor, its the button that says labels or the icon that
looks like an envelope. After the label editor is open you can drag the
item to build the label. The bar code field is called "BarCode_Image".

You can save your label template for use in the future. So, just save and
load later.

The Client Status determines if the Client is active or not active.

If the Client Status is Renting or Leasing, the Client is active.

And the software will automatically charge the Client fee every month on the due date.

If the Client Statis is not Renting or Leasing, the Client is not active.

No automatic charges will be applied if the status is not active.

To save a record, press the "Save" button, and the record will be saved.
To delete a record, go to the record you wish to delete and double-click it.

Then press the "Delete" button, the delete button will delete the curfee record.

For an example, Go to the Cases area, Select the Client you wish to delete, then press the "Delete" button.

You can only delete one record at a time.

On the listing screen, press the New AddressBook button to add a new record.
The tabbed panels lets you navigate around the window to the diffefee sections of the record.

The tabbed panels are in the AddressBook:

  • General
  • Comments
  • Notes
  • Account Numbers
  • Forms
Inside the AddressBook area, under the Forms tab you can edit notices, forms
and agreements. You can create your own or import existing forms and
agreements.

On the left side, all your form, notices and agreement will appear. Just
double click on one to edit. On the right side, forms, notices and
agreements specifically for that Property Owner will appear.

To insert the AddressBook name or Address,
Just click on the Insert menu item and select 4D Expression
Choose Property Owner and then Full_Name and and Address.

You can also right click in the word processing window to insert application fields.

You only have to create the form once, and you can use them with all of your AddressBook.

Click here for the 4D Write User Reference Manual

To search for AddressBook record, press the search button on the AddressBook listing screen.
To sort your AddressBook records, press the sort button on the AddressBook listing screen.
To print AddressBook records, press the quick report button on the AddressBook listing screen.

This will allow you to select fields to print. The selection will be printed.

To print labels for your AddressBook records, press the labels button on the AddressBook listing screen.

The label button will open the label editor, the label editior allows you to create, design and save labels for printing.

On the input screen, the delete button is on the bottom of the screen.
On the listing screen, press the New Account button to add a new record.
On the blank record, enter your date, description, category, memo and amount.

Then press the save / record button to save the transaction.

Select the transaction, then press the link property address button.
Select your desired transaction, and click inside the field in which you want to edit.

Edit the field and then press save record / transaction at the bottom.

On the finance screen, the delete transaction button is on the left side of the screen.
You can search transactions by Date, Payee, Description, Category, Memo and Property Address.

Once you search for the transaction, you can print the register. If you want to restore the account transaction to the full listing, press the refresh button.

To print the register, press the print register button

To print the cash flow report, press the cash flow report.

You can use magnetic ink to print 100% legal checks on totally blank check stock.
Simply insert the blank check stock into your printer tray, and print your checks.

Press the design check button to design your checks. Press the print check button to print your checks.

---------------------------------------------------

To design your check, go to the Finance area and press the design check button.
The default check template will be loaded.

You need the following fields.
Date
Check Number
Payee & Description
Memo
Check Amount
Check Text Amount

Once you have designed your check, save the default check template.
The font can not be changed on the Statement and Invoices.
But, you can change the fonts for the notices, agreement and letters.
Just go to the Cases, notices tab. You can create, edit all the forms there.
To print forms, press the print form button. This will open a window that will allow you to select the Form to print.
To email forms, press the email form button. This will open a window that will allow you to select the Form to email.
To import a document, open your form and press the import document button on the bottom.

When import documents, you may lose some formating. Text and pictures can be imported together. If you have pictures, copy and paste your pictures or photo in after you placed the text.

To export a form, open your form and press the save document button on the bottom. You will be able to save your document in any format you wish. You choose the location to save the document.
To insert the Client name or Address,
Just click on the Insert menu item and select 4D Expression
Choose Client and then Name_Full_Name and and Rental_Address.

You can also right click in the word processing window to insert application fields.

You only have to create the form once, and you can use them with all of your Client.
To insert the Contact name or Address,
Just click on the Insert menu item and select 4D Expression
Choose AddressBook and then Name_Full_Name and and Address.

You can also right click in the word processing window to insert application fields.

You only have to create the form once, and you can use them with all of your AddressBook.
To insert the Staff name or Address,
Just click on the Insert menu item and select 4D Expression
Choose Client and then Name_Full_Name and and Address.

You can also right click in the word processing window to insert application fields.

You only have to create the form once, and you can use them with all of your Staff.
To delete form, press the delete button on the Form screen.
On the listing screen, press the New ToDo button to add a new record.
On the input screen, press the Delete button to delete the record.
On the input screen, press the Print button to print the record.
On the listing screen, press the New Message button to add a new record.
Once you create a message, the status is open by default.

If the status is not open, then the status is not active

If the repair fix check box is checked, then you can create a work order based the information from the message.
On the input screen, the delete button is on the bottom of the screen.
The Messages List can be printed and the individual message can be printed.

The print button is on the bottom of the screen.

On the listing screen, press the New Staff button to add a new record.
On the input screen, press the Delete button to delete the record.
On the input screen, you can select the status of the Staff person

You can also set the color in which the staff person will be displayed on the schedule.

Under the Text Message field, you can enter the mobile number to recieve text messages from the software.

The mobile number, email address

On the listing screen, press the New Court button to add a new record.
On the input screen, press the Delete button to delete the record.
View important dates for Fee Due, Messages, Work Orders, Client Actions, Client Balances, and Birthdays.
To create an Event record, the user can position the mouse pointer within the Schedule area and then point, click and drag a rectangle within the date (or resource) and time area desired. If you wish to create an event record/object (physically) on top of an existing Event/object, you must depress and hold the option key down and then perform the point-click & drag operation.
To move an Event record, the user can point, select and drag an object to another cell within the Schedule area. Dragging between non-timed Banner events and regular events and vice versa is not permitted.
To resize an Event record, the user must position the mouse pointer at the bottom of the Event object. Once the cursor changes to the cross-heir status, the use can click on the bottom of the object and drag it downward to establish a new end time. Whether creating or moving and object, it is only possible to create an end-time which corresponds to the curfeely shown interval. As a developer, either provide an interval tool which allows end-user to alter the time intervals shown or provide direct access to an input dialog or form for editing.
To change the color of an Event/object, the user can control-click on an event/object which then automatically displays the Color palette pop-up. The User can then drag the mouse pointer to the desired color cell and release the mouse to select that color. To cancel the color pop-up, the User can simply drag off of the palette.
Schedule manages and maintains a list of selected cells throughout an application session. By depressing the Tab key the User can Tab between the events most recently edited. Alternatively, by depressing the Shift and Tab keys concurfeely, the User can tab among these events in reverse order.
When the area is displayed to the user, they may select any date in the curfeely displayed month simply by clicking on it. The calendar will always have exactly one date selected. The user may scroll to the next or previous month by clicking on the arrow buttons in the upper-right or upper left corner of the area. If the user holds down the Command key when clicking on these buttons, the calendar will scroll to the next or previous year.

Scrolling the calendar does not change the selected date - the user must click on a date cell in order to do so. If the curfeely selected date is in a month other than the one curfeely displayed in the area, the user may "jump" to the month of the curfeely selected date by clicking on the title-bar
Deleting Events/Objects
To delete an Event record, the user can select an event object within the Schedule area, then press Control-Delete (Windows) or Command-Delete (Macintosh).
Most of the Reports are located in two places.

1) Under the Reports - menu item at the top of the screen.
2) Inside each module - at the bottom of the screen
Sample: Cases, print client statement and print client invoice.

Rental Income Report: The information comes from Client payments collected

Rental Charges Report: The information comes from Client charges posted.

Rental Expenses Report: The information come from Finance expenditures.

Upon selecting a printing option, after the page setup screen.

The page setting screen will appear, this window contains a print preview check box.

If the print preview check box is checked, then you will get a print preview on screen.

You will have an option to actually print the print prewiew screen.

The Recovery Report will be able to handle the following image types:
pic, pct, jpeg, gif, tiff, bit, png, bmp, psd, tga, pntg, tpic and bps.

You can view pictures on the photos tab. The photos tab will show all your photos.
The Recovery Report will be able to handle the following image types:
pic, pct, jpeg, gif, tiff, bit, png, bmp, psd, tga, pntg, tpic and bps.

Download the free QuickTime player, this plug-in will help process more types of images.
http://www.apple.com/quicktime/download/

If you are using a digital camera, just reduce the image size to reduce the image size. Images should not be larger than 100K.
The Recovery Report will be able to handle the following image types:
pic, pct, jpeg, gif, tiff, bit, png, bmp, psd, tga, pntg, tpic and bps.

Download the free QuickTime player, this plug-in will help process more types of images.
http://www.apple.com/quicktime/download/

If you are using a digital camera, just reduce the image size to reduce the image size. Images should not be larger than 100K.

To Import Data, go to the File menu item and select Import Data

You can import contact information only.
Name, address, city, state, zip and telephone numbers.
Just select the option to import data under the file menu item.

Click here for the 4D User Reference Manual

To import the text file into the Recovery Report:

1 Choose Import Data… in the File menu.

The operating system’s standard Open File dialog appears. If you are not already in the directory, locate your file, the file must be text file (.txt)
Note: These dialog boxes may vary depending on the version of your Operating System

Importing Records into the Cases or Address Book areas

2 Double-click the file to open it.

The 4D Import Wizard appears, showing you the contents of the import file. If necessary, you can align the columns with the file import file with the fields in your database.

The Import Wizard assumes that the data in your import file is in the same order as the fields in your database. However, if some of the field= choices are not correct, you can select a diffefee field to import a column into by choosing a field from the pop-up menu at the top of
that column.

For additional information, and for help with specific importing challenges, see the 4th Dimension User Reference Manual.

3 Click the Import button.

4D returns to the [AddressBook] Output form, which displays the 20 records that you just imported. Note that the top of the window now says “AddressBook: 20 of 21,” which means that you now have a total of 21 records in your database.

Selected table
Field associated
to each column
Contents of the
import file

To Export Data, go to the File menu item and select Export Data
Under the File menu item, Select Copy Data File.

This option will allow you to copy the curfee data file to the location of your choosing.

Windows:
Just save all the contains of the Recovery Report folder in your Program
Files folder on the C Drive.

Macintosh:
Just save the all the contains inside the Recovery Report folder.

You can copy this folder to another drive or burn the folder to a CD.

Your data is stored in the file named InvestigatorReport.data.
You can rename the data file if you wish (YourName.data).

We recommend that you backup the Recovery Report to a CD blank once a month.

Just drag and drop the Recovery Report folder on to your CD-RW drive and create a backup.

Select Backup – Local under the File menu item.

Press the Preferences button, when the backup process window opens.

Go to Backup, select schedule, select one week or month.
Go to backup and select the destination of the backup.
Go to Restore and make sure all three check boxes are checked

DO NOT BACKUP MORE THAN ONCE A WEEK.
WE RECOMMEND ONCE A MONTH.
If you order the online backup or offsite backup (backup module),
go to the Preferences area and select the day of backup.

Go to the Preferences area and select the day of the week, the application will upload
your data to the Backup Server once a week.

If you need to recover your data just send an email to support [@] mdansby [dot] com,
Support will repley with a link to download the most recent
backup copy of your data file.
Windows: Please use the following steps to move your Recovery Report data to a new computer:
1. Go to the C drive / Program Files / aInvestigatorReport folder / Database folder
2. Copy / Burn to a CD the file named "InvestigatorReport.4DD"
3. On the new computer, download the Recovery Report trial from our website.
4. Install the Recovery Report Trial version
5. After installation, copy the file on your CD to the Recovery Report folder.
6. Your data is now in place. You can start the Recovery Report on the new computer.


Macintosh: Please use the following steps to move your Recovery Report data to a new computer:
1. Go to the C drive / Program Files / Recovery Report folder
2. Copy / Burn to a CD the file named "InvestigatorReport.data"
3. On the new computer, download the Recovery Report trial from our website.
4. Install the Recovery Report Trial version
5. After installation, copy the file on your CD to the Recovery Report folder.
6. Your data is now in place. You can start the Recovery Report on the new computer.

To build the report:

1) Double-click the field Client_Full_Name in the Select the fields area.
2) While the column is still highlighted, click the Sorted check box.
3) Double-click the following fields to add them to your report: Rental_Address, Rental_City, Rental_StateProvince, Rental_ZipCodePostalCode, Curfee_Balance_Due As you double-click each column, it is added to your report. Your report now looks like this:
4) Click the Scroll Bar right arrow or expand the window so you can see the column Curfee_Balance_Due. The Curfee_Balance_Due column should already be highlighted. If it is not, click at the top of the column to highlight it.
5) Click the Sum button in the Cell Summary area.

To close any window, press the "Cancel" or "Done" button in the lower left hand corner of the window.

You can also close a window by press the close box

--------------------------------------->
ERROR MESSAGE #9939
--------------------------------------->

Please use the following steps to correct an Error Message #9939:

A) Go to the aRecovery Report Folder in your C drive / Program Files
folder. View window by Details and sort by Type.

B) Copy the file named "InvestigatorReport" with the file type "4D Data File"
to you desktop.

C) Go to your control panels and uninstall the Recovery Report application.

D) Download the Recovery Report - Trial Version and save to your desktop
Windows Version
<http://mdansby.com/downloads/IRW.exe>
http://mdansby.com/downloads/IRW.exe
Macintosh Version
<http://mdansby.com/downloads/IRM.dmg>
http://mdansby.com/downloads/IRM.dmg

E) Install the Recovery Report and hit cancel a the password dialog window.

F) Place the "InvestigatorReport" with the file type "4D Data File" on your
desktop to the aInvestigatorReport folder. This folder is on your C drive in
the Program Files folder. It will ask to replace the file, select yes.
Start the Recovery Report now.
When an new update is available, the software will notify you with a pop up message.

Once you see the pop up message, you wiil then be allowed to download and install the update.

Updates are usually released every 3-5 months.

The Palm / PocketPC Module allows you to carry your data with you. Sync Cases and AddressBook information with Microsoft's Outlook and Apple's Address Book and iCal.

The data can be sync both ways, to and from the mobile device to your desktop computer.

The Palm/PocketPC Module works with Microsoft Outlook 2003 or greater and Apple's AddressBook and iCal for OSX.

Windows Users: To sync start syncing click on the Microsoft Outlook Icon in the Cases, Address Book areas.

Macintosh Users: To sync start syncing click on the Apple AddressBook / iCal Icon in the Cases, Address Book areas.

The Palm / PocketPC Module allows you to carry your data with you. Sync Cases and AddressBook information with Microsoft's Outlook and Apple's Address Book and iCal.

The data can be sync both ways, to and from the mobile device to your desktop computer.

The Palm/PocketPC Module works with Microsoft Outlook 2003 or greater and Apple's AddressBook and iCal for OSX.

Windows Users: To sync start syncing click on the Microsoft Outlook Icon in the Cases, Address Book areas.

Macintosh Users: To sync start syncing click on the Apple AddressBook / iCal Icon in the Cases, Address Book areas.

You can contact support at support [@] mdansby [dot] com

Screen shots help describe and show issues or problems. In cases were you can provide a screen shot, please do. It help resolve issue faster. Please send screen shots and a short description to support [@] mdansby [dot] com via email or by fax to 001-646-219-2818.

Screen shots, help explain your issue and makes it easier for us to help you. Please use the following steps to send us a screen shot.

1) Press the Print Screen button
2) Open your paint program.
3) Go to the Edit menu item, select paste
4) Go to the File menu item, select save image as (.bmp,.gif,.jpg)
5) Attach the image to your email, send it to support [@] mdansby [dot] com

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